新Knocket

新Knocket

Lightweight contact and reception tool...

4.0· Editor Rating
Tencent
China

Editor Review

To add a contact point to a site or app that is already live, pick one of three surfaces. The web widget needs one script and appears on common websites. The contact page is a shareable link for your details and live chat, which suits a creator bio. Mobile apps embed the mobile component, and that history shares one inbox with the site and the contact page. Upload documents and FAQs so the agent answers routine questions and passes harder threads to a person. You can reply from Telegram and the visitor still receives it. It fits independent developers, small teams, coaches, and shops catching inquiries on a website.

AI Tools Navigator Editorial TeamUpdated: 2026-10-09

What is 新Knocket

Knocket is a lightweight contact and reception tool from Tencent. It gathers a website widget, a personal contact page, and a mobile chat component into one inbox. A site needs one script snippet to open live chat in common website setups. The contact page is a shareable link for your details and chat. The in-app component targets iOS and Android. After you upload documents and FAQs, an agent answers routine questions and hands the thread to a person when needed. You can also reply from Telegram. The site says it can be used free on an ongoing basis.

Basic Info

Category:
Company:Tencent
Country:China

Best For

Independent developers and small teamsCreators and coachesShops taking website inquiries

Difficulty: Beginner Friendly

新Knocket Key Features

  • Website script widget

    Paste one script into a site so a live chat window appears in common website setups.

  • Shareable contact page

    Pick a card style, add your details, and publish one link with live chat for a bio or signature.

  • In-app chat component

    Embed the same conversation in iOS and Android apps, with history shared in the inbox used by the website entry.

  • Document-based agent replies

    Upload documents and FAQs so the agent answers routine questions and hands the thread to a person when needed.

新Knocket Key Advantages

  • One script on a web page adds live chat and works in common website setups
  • The contact page is a shareable link for a creator bio, not only a widget on your own site
  • Web, contact-page, and in-app threads land in the same inbox
  • After you upload documents and FAQs, the agent can answer routine questions before a person takes over

新Knocket Use Cases

  • Live chat on a product site

    An independent developer pastes one script on the product site so trial users can ask questions on the page.

  • Chat from a creator bio

    A creator publishes a contact-page link in a bio so a visitor can start a conversation from that page.

  • Docs answer repeated questions

    A small team uploads product docs and FAQs so the agent answers repeats and a person takes over harder threads.

Frequently Asked Questions

▶How do you add Knocket to an existing website?

Choose the web widget and paste one script into the site. The page says common website setups can host it, and the conversation appears on the page. If you do not have a site, use the contact page and publish a chat link for your bio. Mobile apps use the mobile component. Messages from all three entries go to one inbox, so you do not keep a separate console per entry.

▶Does the agent replace human support?

It does not fully replace a person. You upload documents and FAQs, and the agent answers routine questions. Threads the documents do not cover, or that need a human decision, go to a person. You can also reply from a connected Telegram, and the visitor still receives it in the original site or app. It is meant to catch repeated questions, not to send every inquiry to an automatic reply.

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